Refund policy

Thank you for shopping with us! Please review our policy regarding sales and returns below:

• Final Sale (Made-to-Order): Because each item is custom made-to-order specifically for you, all purchases made on our store are final. We do not offer refunds, returns, or exchanges for change of mind or incorrect sizing.
• Damaged or Defective Items: If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery through the contact section of our website (fangirlsecretsociety.com) and we'll make it right. Please include your order number in the initial contact and be ready to share clear photos of the damaged or defective item